Construction Details

When our structures stand a close order inspection, the craftsmanship and care become apparent.

Each of our pieces is handcrafted; incorporating the joints and methods applicable to the furniture trade in their construction. In addition, each piece is carefully inspected before leaving our premises.

Some of the more unusual details that we incorporate in our work, not normally found in the construction of garden arbors, are mortise and tenon joints, splined joints, channel dadoes and dowel pins. These methods allow for positive and secure registration of subparts into a strong and unified structure.

The arches are assembled with three very strong three inch dowel pins, in every joint, using 100% waterproof glue.
Our system of utilizing very strong rust proof aluminum pipes, as a method for securing the arbor to the ground, will last through the ages.
The aluminum pipes are completely hidden and fit within the arbor post.

 

Materials

High quality products begin with high quality materials

The beauty of natural wood is evident in our products.
We use the finest grade western red cedar as our principle construction wood. According to the U.S. Forest Products Laboratory, western red cedar has the lowest rate of shrinkage of any wood, which means it is extremely stable and naturally resistant to warping and checking. Western red cedar is also among the most resistant to decay of all domestic woods, so it is the ideal choice for outdoor garden structures. Additionally, we have been using Alaskan yellow cedar, which has all of the properties of the high grade of western red cedar that we use, and environmentally friendly Thermally Modified Western Hemlock. Thermally Modified Hemlock is readily available, and like cedar, is very stable and rot resistant.
For the lattice wood, we use mahogany because of its strength in smaller cross sections. It is also very stable and resistant to decay. The lattice is assembled in a variety of ways: woven, full 1/2 lap, partial 1/2 lap and the standard overlay method. The lattices are all very strong and assembled with stainless steel to avoid any streaking, rusting or staining of the wood. Our arbors and trellises are screwed together with stainless steel screws, which are stronger than nails, and won’t rust or stain the wood. Our metal stakes, which secure the arbors in the ground, are 1 3/8″ rust proof aluminum pipes, with a thick 1/8″ wall and are 36″ in length.
We use an extremely durable, 100% waterproof polyurethane glue, called Gorilla Glue. It is solvent free and the strongest glue available.
Our gate latch is imported from England. It is a very high quality piece of hardware that is galvanized and then black powder coated.

Installation

The smaller units in our line arrive completely assembled.

The larger catalog items and any custom project includes detailed, easy to follow installation instructions.

Each of the arbors is preassembled in our shop into several main components before being packed for shipping. Our method of construction: fitted, grooved components, allows not only for added strength but also for easy reassembly.

Each component is predrilled, marked and lettered, to insure an accurate fit. We provide the screw bit for your drill and all of the stainless steel screws. All that is required is a power drill.

 

Arbor/Trellis Installation Details

Guarantee

If you have a problem of any kind we will work with you to solve it. For standard catalog items, you may return your product at anytime, within 30 days. Providing the product is recieved in the same condition that it was sent, there is no restocking penalty, although you will be responsible for the cost of shipping.

Custom made items are not returnable, although on rare occasions we may make a partial exception for extroardinary circumstances.

For all of our work, we guarantee that it will arrive free of any defects in workmanship or materials. Your satisfaction is guaranteed.

 

Shipping and Handling

We ship within the contiguous United States. Most of our products are shipped via UPS. Large custom orders and pergolas are shipped via freight delivery. Please call for shipping costs for custom work, as well as a shipping quote for the Moon Arch.

Standard, un-customized catalog items will normally ship within 5 business days of order. We will provide an ETA within 2 business days. Large shipments and customizations will vary depending on the details of the order, and we will call you to coordinate.

UPS Shipping charges are by area and are listed as follows:

States: MA, ME, NH, VT, RI, CT, NY, NJ, PA, DE, MD, DC, VA, NC, WV, OH, MI, IN add 12% for delivery.

States: SC, GA, FL, AL, MS, TN, KY, IL, WI, MN, IA, MO, AR, KS, NE, SD, ND add 15% for delivery.

States: LA, TX, OK, NM, CO, WY, MT, ID, UT, AZ, NV, CA, OR, WA add 18% for delivery.

Massachusetts residents add 6.25% sales tax.

There is a $50.00 minimum shipping charge.

Some of our larger items that require assembly will arrive in more than one box. On occasion, UPS may deliver a box one or two days later than the others.

We take great care in the packaging of our products and use a double layer of 275 lb. test cardboard. Please save all of the boxes until the items have been inspected. On a rare occasion that something is incorrect with your order, please call us immediately. We will correct the problem as soon as we are notified.

Returns
Returns must be made within 30 days of the shipment date. All returns will be accepted without question, however all returns must be in the original packaging. Call for return authorization number. Custom work, which includes any catalog items that are customized, is not returnable.

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Our customer service department is open from 8:30 am to 5:00 pm, EST, Monday through Friday. If you leave a message after hours please leave a number where you can be reached and we will gladly return your call.

phone: 978.630.8787
email: [email protected]

We are located in E. Templeton, Massachusetts, off of Route 2, one exit west of Gardner, the furniture capital of New England.

main location:
25 North Main St. rear
E. Templeton, MA 01438-0408		 mailing address:
PO Box 408
E. Templeton, MA 01438-0408